As CSA ENDÜSTRİ, we care about the security of the personal data of our customers, business partners, suppliers and visitors; Within the scope of the Personal Data Protection Law No. 6698 ("KVKK"), we process, store and protect all data in accordance with the legislation.
1. Data Controller
Your personal data; It is processed by CSA ENDÜSTRİ Makine Mühendislik as the data controller.
2. Processed Personal Data
Identity information (Name, surname)
Contact information (Phone, e-mail, address)
Company and business information
Request and complaint records
Quote, order and purchase data
Website usage data (IP, visit records, etc.)
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
Presentation of our products and services
Execution of bidding, sales and after-sales processes
Providing installation, maintenance, service and technical support services
Meeting spare parts demands
Conducting customer satisfaction studies
Follow-up of contract processes
Carrying out financial and accounting transactions
Ensuring the security of our online services
Fulfillment of legal obligations
4. To whom and for what purpose personal data may be transferred
Your personal data when necessary:
Authorized public institutions and organizations
For logistics and cargo companies
To financial institutions
To our business partners and solution partners
It can be transferred to our service teams in accordance with the legislation.
The data is never sold, shared or used for commercial purposes to third parties without permission.
5. Personal Data Collection Method and Legal Reason
Your data;
Via forms on our website
During communication via phone and WhatsApp
In sales and installation processes
During contract and invoice transactions
collected by electronic or physical means.
The contract specified in Article 5/2 of the KVKK is processed based on the provisions of legal obligation, legitimate interest and express consent.
6. Your Rights Under KVKK
You have the following rights regarding your personal data:
Finding out whether the data is processed or not
If it has been processed, request information about it
Learning the purpose of processing and whether it is used in accordance with these purposes
Knowing the persons to whom it is transferred domestically or abroad
Request correction of data
Request deletion or destruction
Requesting notification of transfer to third parties
Object to the analysis of processed data by automatic systems
Claiming compensation if you suffer damage
To exercise these rights Contact You can contact us on the page.