Frequently Asked Questions
Examine your questions about machine selection, production cost, raw materials, installation, training and technical service with short and understandable answers.
-
How are paper cups produced?
Production; It consists of the steps of feeding the PE coated side paper, assembling the body, placing the base paper, sealing, mouth curling and quality control. Correct machine setting and suitable raw material should be evaluated together for low wastage.
-
What does a new paper cup machine provide for production?
A new paper cup machine enables a more planned production start with a compatible mechanical structure, original mould, current control system and documented factory settings. Proper installation, operator training and accessible technical support help manage product quality, production speed and maintenance more consistently.
Explore the tangible production advantages of a new machine →
-
What should be considered when choosing a paper cup machine?
Product size, target capacity, long-term stable production, automation level, actual waste rate, energy need, mold replacement, spare parts and after-sales support should be evaluated together. The focus should be on total cost of ownership rather than the highest short-term speed.
-
How many paper cup side papers are there in 1 ton of paper?
There is no single fixed figure. The result varies according to paper weight, cup size, paper fan cutting geometry, and cutting waste. For an accurate calculation, use the net weight of one side paper together with the actual waste rate.
Check out the calculation guide based on grammage and glass size →
-
Do you help with facility or workplace planning?
Yes. We prepare the most efficient layout plan according to the dimensions of the area where the production line will be installed, determine the electricity-air-infrastructure needs and present a full installation plan.
-
How can I learn the necessary layout dimensions for the production area?
Machine specific size and space requirements are specified in the technical documentation. Additionally, our technical team determines the ideal area usage by conducting on-site exploration.
-
Do you provide support for the necessary operations before starting production?
Yes. We provide consultancy on the technical requirements, infrastructure needs and workplace preparations necessary for production line installation.
-
How is the machine installation service provided?
After the machine you purchased is delivered to your address, our expert technical team completes the installation, adjustment and testing processes on-site. Operator training is also included in the installation service.
-
Is regular maintenance required for the machine?
Monthly and annual periodic maintenance is recommended for uninterrupted and stable production. These maintenances can be done by our technical team.
-
How can I supply raw materials?
Our company quickly delivers all raw materials required for paper/cardboard cup and packaging production from stock. Just communicate your need; Price and delivery information is shared on the same day.
-
Can I get information about raw material quality?
All our raw materials comply with international quality standards. We offer solutions for different production needs with single and double PE coated paper options.
-
Is operator training provided?
Detailed information about machine use, maintenance steps and daily checks after installation operator training is given.
-
How can I reach technical service?
You can contact us via our 24/7 technical support line, WhatsApp support number or support form.
-
Do you provide remote connection support in case of machine malfunctions?
Yes. We provide rapid intervention with a remote control system for most software or sensor-related problems. We direct a team if necessary.
-
Does production capacity vary depending on the machine?
Yes. The technical values of each machine model are different. For example, rapid production machines have a performance of 130–160 pieces/minute.
-
Do you ship internationally?
Yes. We have delivered hundreds of machines to more than 30 countries and provide professional support for transport, customs and installation.
-
How can I obtain spare parts?
Original spare parts are available in our stocks. When you make a request, it will be shipped on the same day or replacement can be made on-site by the technical team.
-
How to calculate paper cup production cost?
Unit cost; It is calculated by dividing side and base paper, printing, energy, labor, wastage, maintenance, packaging and logistics expenses by the salable net production number. Considering only machine speed or paper price will not give accurate results.
-
Which paper cup size is suitable for which usage area?
Correct size; It is determined according to the type of beverage to be served, portion volume and area of use. The OZ value alone is not sufficient; Mouth diameter, base diameter and height also affect machine and mold compatibility.
Can't find the answer to your question?
Contact us and we will get back to you as soon as possible.